We like to give people something to talk about
Why? Because… people like us are impelled to give remarkable service to welcome guests to the Dutch Caribbean island of Saba. To have people know Saba exists. Creating awareness. Teaching people what Saba has to offer them. Building trust and value that gets people talking about the special treatment and lifestyle they experienced living on Saba, even if it was just for a few days.
We offer our personal service and deep thoughts to people not because we have to but… because we want to. We like to engage with people; to earn peoples respect and appreciation. People deserve that. For us it’s joyful work and worth doing.
Saba is a remarkable place! Stunningly beautiful. Safe. A wonderful climate. Friendly people. A place of opportunity. We moved to this small Caribbean island 6 years ago because the lifestyle and all the benefits Saba has to offer are truly remarkable… exceptional… amazing… outstanding… astounding… out of the ordinary… unique.
In a way we’re teachers and the visitors coming to Saba are students who are learning all about this very special place. What we have learned and the knowledge we have to offer people, as expats living and working here, makes us remarkable. We’re on this wonderful journey called Saba and we’d like other people to join us.
The talk about Saba and our services goes out to the world. People tell friends and family about their experience and then they tell someone else and their story goes on and on to more and more people. Out to St. Maarten, St. Barth’s, Anguilla, Statia, St. Kitts, Nevis, Curacao, Guadalupe, Colombia, Puerto Rico, America, Canada, Holland, Switzerland, Sweden, Belgium, Dubai, Abu Dhabi, Africa, Corsica, France, Germany, Italy, Spain… on and on and on.
Do more? Why?
We don’t wait around until the day you show up to ask — ‘How can we be of service?’ We start months in advance of your arrival informing you about Saba and finding out what will delight you — what will go beyond your needs and wants to fully meet the very specific dreams you have visiting Saba.
Our desire to be truly remarkable is perfectly described in these words of entrepreneur and master marketer Seth Godin:
Better than it needs to be
Why not make it more generous, more fair, more insightful than it needs to be?
Why not deliver the service with more flair, more care and more urgency?
Why not do it because you can, not because you have to…
Let’s have Melody Barnes & Marland Buckner – Richmond, Virginia – tell their story:
“Our vacation at the Haiku House on Saba was perfect – and our experience began before our plane landed on the island.
Michael and Albert thoughtfully and expertly took care of our pre-vacation requests to ensure — from the moment we arrived — we had everything we needed and even a few things we hadn’t requested: groceries for breakfast, a list of fun restaurants, advice regarding taxi service, tropical flowers in the house, the list goes on and on. Their gracious support continued through our week on the island.
Michael and Albert’s deft touch extended to their management of the spectacular Haiku House. Sitting high above the Caribbean sea and tucked into the rainforest, the beautifully decorated, well-equipped and perfectly maintained Haiku House is stunning in every way. On six of our seven days, we lounged comfortably by the pool and enjoyed “sundowners” on the lower-level deck; we had everything we needed. On the seventh day – glass walls retracted — we relaxed in the large great room and enjoyed watching the clouds and storms spill over the mountains.
During our week at the Haiku House, we toured the island a bit, but why would we leave such a beautiful house? We had a wonderful, relaxing week and are forever in Michael and Albert’s debt for ensuring it was so.”
♦ ♦ ♦
It’s ever so satisfying to meet peoples needs and create the change they’re hoping for.
Providing significant and personal things customers will always remember.
Thank you Melody and Marland for giving us the chance to serve you. Thank you for valuing our work.